Since having to deal with Vodacom these last two weeks regarding, I have realised how good I have it with MTN :-) Dealing with Vodacom has left me stunned, I honestly never thought that the two giants in the telecoms industry could be so different! Because of absolute incompetency I have spent ...
I recently went to Namibia over the December holidays I phoned MTN asking them what i need to do as I would like to roam. They told me no problem all I have to do is sign a form to activate the service. I got a blank email with a form attached to signed. Trustingly I signed the form and mailed it ...
ONCE AGAIN R149 HAS BEEN DEDUCTED FROM MY ACCOUNT. ELITE MOBILE NOW OWES ME R298. PLEASE STOP BILLING ME!!! ...
A Sim swap was incorrectly requested and immediately a request to reverse was done on the 29th January 5 days later the reverse is still not done, yet a request for a new cell contract was done and approve the very next day MTN do well for new contracts but fair poory with existing customers. ...
I have a vanilla Vodacom 2GB data contract with Autopage which costs me R149 per month. The contract expires on May 7th 2014 and after months and months of bad service i've requested a cancellation. I was emailed a "settlement figure" for R 6, 705.26 or R 633.98 and was told as per the ...
I am still awaiting an actual answer to the questions I have raised in my earlier complaint. As great as it sounds to quote the CPA, it would be more helpful if you just answered the issue at hand. I have not queried the change in your terms from a 20 month to a 21 month upgrade. I have queried is ...