I've reported a problem with my service on the 25th of November 2013 and was told that my phone will be working within 48 hours. Every time I phone I get a different story on the progress. Yesterday at about 1pm I was told that someone will phone me now as they need acsess to my house.(still ...
After going to the store to pay my newly transferred line invoice, I was informed that I had two invoices. I was presented with a printout of internet fees which I hadn't asked for. I was just starting to get myself prepared for a fight when she advised me on who to call (from their help line) to ...
I did a phone upgrade and organised that my husband would receive the phone at his office. It was stipulated that the courier should first call before delivery. Vodacom invoiced the phone and the courier company went ahead with delivery without first making contact. When they arrived they asked for ...
I recently applied for a cell c contract I requested the iPhone 5s 64gb Gold. I would like to inform cellc that if I receive any other colour besides the Gold I will not accept the delivery. I feel that since I am paying for the contract that I should get the colour phone that I want and not what ...
I upgraded my cell to a Samsung s4 on 13/05/13 . I found the phone hard to use, due to the sf the phone. On the 17/06/13 my husband John also upgraded his cell to a I phone 5 . We did all these upgrades threw Middleburg mall branch Ciska, store manger help with mine and Kim help with my husbands. ...
I am extremely upset at the fact that I have purchased SMS bundles fromVodacom for the second time now and they simply get depleted afer 3 or 4 sms's. Why is this happeneing. Ive never had this issue before. I feel that this is because I am not getting the service that I paid for. I usually ...