My upgrade phone received on the 18/6/2013 gave me problems beginning January-I took the phone in & was told its just out of the 6 mnth warranty & it needed to be repaired. I waited /-3 weeks to get the phone back to be told they didn't know what the problem was & I was given a ...
I have a cell phone contract with Vodacom and have worked for Vodacom as well as with them in my current job function. I migrated to a uChoose Smart XL in November 2013. Ever since then I have been unable to make phone calls to specific numbers, particularly ones starting with 0860 and 0800... I am ...
I phoned the Telkom Customer Care line 10210 3 times on Saturday, the longest I kept the line was over half an hour. None of the calls were answered. The last call attempt I made I actually left the phone ringing, went outside to the garden, made love to my lady, came back 30mins later and still ...
Good day Reference I18841344 I had a Vodacom account on nr 0822218679 which was cancelled by me in 2012. Since I cancelled the account I never received statements or any correspondence from Vodacom at all, not even a phone call and all of a sudden it comes up on my ITC report that Vodacom put a ...
On 9 Jan 2014 I lodged a complaint because I was promised no fee to upgrade, but a fee of R290-70 was charged to my bill. A lady from Vodacom phoned me and said the amount will be reversed. She also asked if i would like to keep the sms bundle, which i asked to cancel during the upgrade. I asked ...
I stay in Epsom Downs in Bryanston and I am unable to connect to the internet using my USB modem even though my area is supposed to be covered. I went into your store at the Nicolway early last week and someone was supposed to call me to arrange a time for someone to come check what the problem is. ...