I have complained on a number of occasions regarding the Vodacom onlne service where one is supposed to be able to check billing balances, airtime, data etc. This service has not been working on a few of my accounts with them. They do NOTHING about it, except giving me a reference number and some ...
I Recently switched from Telkom to Mweb. Being with Telkom I almost forgot what it was like to have internet. I am soo happy with my decision to move to Mweb and I recommend the rest of you do the same. I dealt with Stefan Lategan who was very efficient, knowledgeable, patient and professional. Not ...
After I have paid my cell phone account on Thursday, my phone was suspended today (Monday). However, trying to get through to get my phone connected is just impossible. I have been holding on for nearly 2, 5 hours!! No reply!!! The MTN call centre is (one of) the most pathetic in this country!!! As ...
I contacted Virgin mobile in October 2013 as my cell phone contract expired and I did not want to renew same. I had to give 1 month's notice and therefore my contract with them was finished in November 2013. My Number was ported by MTN as I wanted to keep my number. Virgin Mobile is STILL DEDUCTING ...
The "8ta subscriber terms and conditions" state that I can elevate a matter to icasa if it is not resolved. My Telkom Mobile issue is not being resolved so I tried to do what I'm supposed to do and that is to elevate the matter via icasa but I'm unable to register the complaint for the ...