I signed a contract in November for an iPhone5. Ennes (the consultant) promised to order one of the remaining iPhone5's in stock and said he would contact me once it arrived. I was phoned 2 weeks later letting me know that the phone had arrived. Once I went to pick it up, there was an iPhone5s ...
I want to compliment Mrs Mahali Lethlake on her excellent client service today. She responded promptly, she was professional and assisted me in such a way that I felt that something good was accomplished today. Many thanks and compliments to Mahali Lethlake, she is an asset to her employer. Kind ...
A Samsung S4 was booked in at the Tokai store for a Samsung warranty assessment 4 weeks ago. The phone was checked for any physical damages with the consultant, myself and husband with no damages noted on the booking sheet. Two weeks later the phone was returned with a decline from Samsung due to ...
Good day, Well not for me, I took out a 12 month contract with neotel for a 3gig internet package, I paid my subscription on time every month with no problem, when I applied I was a new client and at the goodwood branch, Cape Town they took a refundable deposit of R350, I guess security for them if ...
I took my phone in for repairs as the scroll button was not working, taking in mind I had my phone for about 6 months. My boyfriend cleant the phone with thinners and because of that they claimed its water damage so I lost my warranty. So I claim from the insurance which cost R800 due to the ...
7 (SEVEN) REPORTS TO TELKOM WITH DATES AND REFERENCE NUMBERS... LANDLINE NOT WORKING. EXTREMELY POOR SERVICE. FIRST REPORT ON 22/11/2013 UP TO 04/12/2013. STILL NO ACTION. THIS IS... DISGUSTING!!! IN BETWEEN, I KEPT GETTING SMS'S TO SAY THAT MY A.D.S.L. LINE HAS BEEN RESTORED. I DID NOT REPORT MY ...