It is astonishing to see that Cell C doesn't give a about customer satisfaction. For months I have been informing them of bad signal in my area... yet nothing is being done about it. I can't even make or receive calls without the call dropping or even not even connecting. Can't wait for my contract ...
I have received my Bill from Cell for November but was shocked to see my Bill being so High as I hardly make calls or use my personal phone. My contract is for R279 but usually comes back totalling to R320 with whatever "hidden" charges which I dont really mind. But this time, my Bill ...
We have not had Telkom fixed line service in our area from Monday 02/12/2013. I sent an SMS to 30591 as required by Telkom on the same day at 09h16 on their SMS fault reporting option as their call center were not answering their phones for lengthy periods. No response was received to my SMS. ...
We booked our Samsung S4 Mini in for a crackling speaker on the 10th November 2013. We were advised that it will be sent away and that it takes approximately 21 days for the phone to be returned. We were advised that our handset has been returned to the store and is ready for collection. We ...
Contacted Autopage Call Centre on the 5th of December @ 17:51 to arrange International Roaming. The agent assured me it is already active on the package that I have and to make sure there is enough money on to use data. Only sms roaming active. Needless to say that when phoning again on the 8th to ...
Saturday morning early my service was suspended by MTN. I was on a topup 100 contract that finished in November, leaving my sim as a normal prepaid account. I had an airtime balance of close to R100 left on my phone. At 6 am I was still able to send text.By 8 am I was no longer able to text, dial ...