A little while ago Vodacom announced that all contracts maximum allowed data would be doubled. In other words, those contracts that had a 500mb limit would be increased to 1gb, and those with 1gb would be increased to 2gb and so on. As I am on the Vodacom network with Autopage I have been waiting ...
I raised a complaint with Vodacom over an upgrade enquiry on 1st December 2013. I received no feedback until end December when someone called to say that they had noted that my complaint was still open. They were not personally able to assist but they would get the responsible person to contact me. ...
In October 2013 I went to the USA for business and took my Mtn phone with me. I have always done it and never had a problem. After 2 days I got an sms from Mtn that my bill is over R16 000, 00 already and I stopped using the phone immediately. I went and bought a AT&T simcard, installed it in ...
I like so many others work from home, and having recently changed residences applied for ADSL only to be told that the line is ready for use and I can buy a router and start working. The only problem is that the line is faulty, apparently it has not been connected at the exchange. With each day ...
I opened two new contracts in March 2013. I am supposed to receive my monthly statements via email but 10 months later and I am yet to receive a statement... I went into the Greenstone store in October and the person who helped me confirmed telephonically with someone else that the error had been ...
My wife renewed her contract about a year ago and moved from the old Blackberry to the new BB Z10. She was informed that the new BB does not work on BIS, but uses data like most other smartphones. She was comfortable with this, but Vodacom did not cancel the BIS costs - I think this was just wrong. ...