The phone was in the car and it was without any forceful entry or damage in the car, but the insurance insist on providing proof of damage even though I explained to them. The case was opened at Nelspruit Police station and the affidavit was prepared with a case number and they were provided to ...
This is infuriating. I've been with Axxess for years now, and it pains me to write this report, as they are usually good about what they do. I suppose they've become too big and now lack in customer service. Every 1st of every month I got billed for that month's ADSL and line rental (which ...
I set up a limit om my account with a value of R600 and it exceeded the amount! I do understand that if i use a service that i must pay but after setting up a limit it still go over the limit! As the consultant with a attutude argued with me she said that i do not understand the limit form and as i ...
I signed a contract with MTN 2 years ago on the 23rd of December, due to service issues I wanted to cancel it six months before the end of contract and i was even willing to pay the penalty fee. The consultants and both branches at Westgate Mall they told me I can only cancel on the 23/12/2013. ...
I complained on the 2 of January about there wrong pricing about a mtn Internet package for R129 for a 5gig plus 5 gig night express then i couldn't upgrade due that the pricing was wrong i complained on hello peter and there reply was to me and i quote "Hello ferrari13, Thank you for posting. ...
I currently have a data contract with you'll (R289 pm for the uncapped lite - 24 month contract) which is scheduled to end at the end of November'13. I wanted to make sure that this contract ends as at the end of this month, therefore I had emailed customer care on the 21st of November'13 to ...