I have a 4MB ADSL line with Telkom. I am yet to get those speeds Telkom sent a email to say that they will be upgrading the lines if you have a 2mb line you will be upgraded to a 4mb line, If you have a 4mb line you will be upgraded to a 10MB line. I pay for a for a 4mb line I think I was upgraded ...
I went in person to Vodacom Sandton Sq on 01 Nov 2013 to cancel in writing / provide 30 days notice on 2 contracts that had expired. Vodacom only converted one to pre-paid, not the other as requested. Vodacom have overbilled me approx R 600 as I am still being billed but this should have stopped in ...
I signed up with Openweb as my ISP on 01 Jan 2014. My connection was not activated until the evening of 03 Jan. No tech help was available. Call centre promised a technician would get back to me. No one did. Thereafter I was unable to get a decent connection and could only get speed averaging a ...
I am utterly disgusted with MTN's service since August. I have gotten nowhere with most of the things. I filled in the form on the MTN Website around the 30th Dec 2013 [URL Removed] To date I have had no communication from MTN regarding my query, I spoke to someone in the coverage department ...
I have been with MTN for 20 odd years and over the past number of years have received my Itemised Billing via Email with no problem. However for whatever reason, the last Billing I received was on 23 Aug 2013. I have queried this via Email and have received promises on a regular basis that they ...
I have for a long time now (November 2013) tried to correct my cellphone account as I have been overcharged on my cellphone upgrade for two months. While the upgraded package was corrected and it now reflects the correct package, the overcharge of my account has not been corrected. I have been ...