I had a problem with billing on my data on the 24th of December 2013, I called into the call centre, I spoke to a consultant (pumelele) who said she would log an enquiry to check what happened with the network department she gave me a ref number and said I would recieve feedback, I never did, I ...
Wanted to take new data contract (R129 pm 5GB 5GB) after MTN Zevenwacht bungle up (1294392). Informed by staff that price changed to R249pm - double the advertised price in the brochure!!! Wonder at what price Zev mtn would have activated my data contract R129 or R249?! MTN YOU REALLY NEED TO LOOK ...
I cancelled a contract with mtn as I didn't get what I requested, that was on the 23 December 2013 (Ref number 107481291), and I requested the number to be back on prepaid just like before the contract started. I called mtn on the 27 December 2013 to ask them to put the number back to prepaid, ...
I have been waiting since the middle of December to get a samsung galaxy mini s4 which is on special. Fiirst they have no stock and only receive 10 units at a time. Cannot order white units. Eventually apparently did get phones but waiting for micro-sims and cannot say when they will get. Next ...
On Telkom's very own website for the description of the 10GB 10GB deal (cost R299) it states "Includes exclusive option to sign up for the monthly 10 GB Night Surfer data bundle at an additional R 100 per month". If this is an "option" then it is an option I do not want. I ...
Got an sms regarding my contract will be coming to an end on the 8th December and I phoned Mtn to say I will not be carrying on with the contract after the end date and was told it would be cancelled. Got my bill through email a few days later and I saw the contract is still active and not ...