Upgrade contract 24.5.2012 to 2gig day 2gig night. Sales consultant (Richard Harker) phoned the call centre to register a R100 limit on the contract. On 1 June 2012 I paid my R150 Adminfee and Richard phoned to register the limit. I also received faulty USB modem. Took it back in June 2012. Was ...
I see plenty upon plenty of similar stories to mine but the big question is: what's being done about this? This company is raking in millions of rands by basically it from unsuspecting people like you and I? Is anything being done about it? Does anyone know? ...
I had a problem, where Telkom sold me a contract for R 99.00 over the phone and then proceeded to charge me R199.00. Then after me explaining that they did not tell me the contract costs R199 I proceeded to return the phone and not take the more expensive contract, NOW THEY BILLING ME FOR ...
They sell phones, but don't seem to answer them. I've now called no less than 3 times, each time the phone just rings and rings, until someone manually disconnects me. I've verified the number I'm calling with Canal Walk visitor information. Poor service from a company I was going to pay R10 000 ...
I PORTED TO YOUR NETWORK, ITS UP 7 DAYS NOW, MY SIM DOES NOT WORK, IT DOES RECEIVE BUT IT CAN'T DO OUTGOING CALLS, THIS IS BAD SERVICE, HOW AM I GOIN TO CALL CUSTOMER CARE IF I CAN NOT DO OUTGOING CALLS, I DEMAND THIS TO BE FIXED AND AN APOLOGY ASAP, B4 I GET ANGRY. ...
I called Mweb on Monday to change my package from a 1mbps premium account to a 2mbps standard account. I was told nothing would change, except for my speed. After confirming the change, they had trouble getting the line to 2mbps and it was still showing 1mbps after a speed test was done. I then ...