I have been with Web Africa for almost 8/9 years, and have noticed how their service levels are sinking... FAST!! I have sent through a few support tickets, marked them as URGENT, and still waiting TWO DAYS LATER and not even ONE response. Tried calling them, and nobody answers the phone either!!! ...
Good day I have never even heard of you company. I do not even know the services that you provide I have a savings account with Standard Bank and almost never check the account. After investigation I see that Jabba has been deducting money from my account each month (R 185.00) I want this matter ...
I called earlier on and spoke to the lady who answered the phone there for my phone that is there's service tag number and she said she'd phone back with the number. It's been now about 2 hours and nothing!!! Tanya 021 510 1675 ...
Visited the vodacom outlet at midlands mall in pmb to pay my account during 1pm and 2pm. now one might imagine that during a "peak" time there would be sufficient staff on hand but no! there were no less than 16 clients waiting for service. why have 7counters for service when only 4 are ...
After really trying to make use of your call centre to resolve this I still have nothing, so unfortuantely I need to resort to this. The worst part is that I am a potential client, I am not even a client. I have been waiting on a line to be installed for a month and a half. I have had my wife ...
To cut a very long story short as this was over a period of 4 days with as many visits! The dongle stopped working. Advised to upload new software (trip 1). NOTHING returned the following day (trip 2) A staff member tested it and said there was nothing wrong - told me to uninstall and reinstall ...