AfricaComplaints.com » Telecommunications » Complaint / review: Vodacom - No 4G (LTE) network in Pretoria | #42786

Vodacom
No 4G (LTE) network in Pretoria

I have opened a new data contract with Vodacom.

Before I opened the contract, I confirmed on the website (Vodacom Coverage Map) that there is 4G and 3G signal.

So I decided to go for the 4G option and got the Vodafone K5006-Z modem, the modem installed 100% and the software detected the hardware and I unlocked the device, the device is searching for network but NO NETWORK can be found, ANYWHERE I go, from Ashlea Gardens to Capital Park, NO NETWORK

I went into a Vodacom shop in Menlyn Retail Park and the technician told me that there is no network for 4G in pretoria, they will probably get in a few months...

Then I asked, why can't this modem (K5006-Z) connect to 3G, apparently this modem can't and I need to get a other modem that is capable of connecting to 3G...

So... WHY show on the coverage map, there is 4G when there is not??? Alteast put a notice on the website or let the sale people tell you this things

Date:

Company: Vodacom

Country: South Africa   City: Pretoria

Category: Telecommunications

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