End Oct 2012 my Telkom (Voice and ADSL) line went dead, it took a week to "Fix"
End Nov 2012 my Telkom line went dead, and it took almost a week to "Fix"
End Dec 2012 my Telkom line went dead and it took almost a week to "Fix"
Mid Jan 2013 my Telkom line went dead, it only took ONE DAY to "Fix"!
First week Feb 2013 my Telkom line IS DEAD AGAIN!!!
I am not willing to waste another week waiting for this to be fixed half way only to break again in another for weeks.
PLEASE DO NOT JUST SEND ANOTHER TECHNICIAN TO PUT AN INTERIM FIX IN PLACE WHICH WILL FAIL WITHIN A WEEK OR TWO> SEND SOMEONE TO FIX THE ACTAUL PROBLEM.
The last time the technician arrived he confirmed that the line will have to be replaced and that Telkom will do this. It seems that Telkom cannot be bothered to actually fix the problem.
The call centre not being able to assist and cutting me off deliberately is utterly frustrating.
Since the normal channels of attempting to get this resolved do not work I am logging this issue here again!
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