AfricaComplaints.com » Telecommunications » Complaint / review: Mtn - Mtn data | #301078

Mtn
Mtn data

I signed up for a 2 year 2 Gig contract with MTN in December 2013 to get the new Samsung 10.1 P605 after being on the same contract with Vodacom for the past 2 years. When I contact their *141# number, it only gives me the Night Express data balance. When I contact their *162# number, it indicates that I have a zero balance and that my account already exceeds the R420 contract that I bought into??? This does not match with what the device's usage monitor indicates. Furthermore, when I was with Vodacom, I never exceeded my 2 Gig limit and my data consumption has not changed now - have I made a big mistake signing with MTN?

Date:

Company: Mtn

Country: South Africa   City: Vereeniging

Category: Telecommunications

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