AfricaComplaints.com » Telecommunications » Complaint / review: Cell C - Never go to Cell C, Ever!! | #195908

Cell C
Never go to Cell C, Ever!!

I decided to go to Cell C. From Vodacom to Cell C.
This was the worst decision ever made, and this is why:

The Cell C advertise for the contract states:
dаta: 1 GB (wow)
SMS: 200
free Min: 200 Min.
99c per Min.

However when reading through the contract they state
dаta: they try to provide 700 MB. (they chose the contractual words carefully)
And the SMS or Minutes are also less than advertised. (-30%)

OK for the issues.
Reception is poor. Always. I am in PTA east. Centurion and in Menlyn.
This is a prime area and reception is poor in these areas. Sometimes not even a radio signal at work.

Data Usage
3G, HSDPA, H Dont even bother. 1GB data bandwidth is useless and what they offer is 700MB,
is even more useless if there is basically NEVER a 3G signal. At Centurion (Lyttelton) the best I get is EDGE.
EDGE... this is so slow, i rather use Dail-Up, really.

3G signal is very very rare, the best I get is usually H, which is not that awarding at all. Network is still slow.

Dialing
When I phone someone, the dialing tone takes forever, at least 1min before the person's phone start to ring.
It seems they root it, as if it diverts calls.

The worst is to actually pay for this "service"

Date:

Company: Cell C

Country: South Africa   City: Service

Category: Telecommunications

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