I have been submitting queries using my online profile to no avail, I have contacted the customer centre on several different occassions but they fail to provide any assistance.
Since I signed a contract with them, they have been double charging me, after I complain, they deduct the extra amount, only to add it again at the end of the month. They use a debit order to deduct the money, but they only credit my cellphone account. Why do I have to pay for their incompetence???
I also do not receive my monthly statements after I complained, probably because I noticed their.
I have a set limit on my account, but somehow this does not seem to bother them. I also pay for weekly e-mails iro this limit, do I receive same? TAKE A GUESS - WITH ALTECH AUTOPAGE NOTHING EVER GOES RIGHT!!!
0 comments