Planet Fitness
No solution

I posted a previous report where I complained about the lack of proper non-slip mats at the studios in Moreleta park. Their response:

SUPPLIER'S RESPONSE Planet Fitness Time and Date 09:22:57 | Tue 18 Jun 13
"Hello lauraevan,

We have ordered and received the steps with rubber for the step class to prevent our members from slipping. However, management is looking into whether there could be a problem with the flooring..."

Buying new (exactly the same type of) steps DID NOT RESOLVE THE PROBLEM. No new non-slip mats have been bought. It is now almost a MONTH later.

Planet Fitness team members have no interest in resolving issues, nor purchasing the correct equipment, but they love to take your money.

I am extremely unhappy, and my problem has not been solved.