Good day!
I study at a university in Roodepoort and signed up for a 12 month national membership a few months ago! I have no complaints regarding Planet Fitness Roodepoort as they have been very nice to me and it's a nice small gym with good facilities.
BUT my complaint emerges from the fact that I live in Greenstone Hill which is an extension area to Edenvale. The closest Planet Fitness to my house is Planet Fitness Bedfordview which is a good 12km away from my house. Why isn't there a Planet Fitness in Edenvale? I mean surely you can't tell me that you won't find customers in Edenvale. Your closest competitor Virgin Active has two clubs in the Edenvale area. Surely you guys have got your demographic strategy wrong and are missing out on a huge customer base.
I can only gym in Roodepoort during varsity times. When I'm on holiday which is now for the next 4 weeks, I have to do a round trip of 25km to Bedfordview just to go to gym and that just piles on more expenses to the overall gym bill. You guys can do the math yourself and see just how much I have to spend now on petrol just to go to gym.
Not cool guys, not cool.
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