AfricaComplaints.com » Sports » Complaint / review: Virgin Active South Africa - SHORTAGE OF GYM EQUIPMENT | #12537

Virgin Active South Africa
SHORTAGE OF GYM EQUIPMENT

I am very well aware that you are not allowed in the studio's while a class is in progress for your own safety. HOWEVER, when there is little to no equipment stacked on the racks outside the studio where are you expected to get your equipment from? When I asked the reception desk what to do, I was told to either come earlier before a class and collect the equipment i would require for my session that day and keep it! The second option was to wait until the class is done after an hour, third option was to call one of the consulatnts on the floor to liase with the instructor inside to find out if it ok if we take some equipment... If you have 200 people that come in between 5 and 7 pm you should ensure that you have enough equipment to accomadate that many people. I don't want to spend 20 minutes to half an hour running around looking for equipment or asking if you want to have so many people attend your gym you should have enough equipment. Perhaps invest in more stock for your racks or alternitavely make a room that holds the weights and and bosu etc. so that people can have access to the equipment without being knocked off your feet by an irrate instructor with no manners

Date:

Company: Virgin Active South Africa

Country: South Africa   City: In General

Category: Sports

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