My wife ordered a dresser from House and Home, Richardsbay, Boardwalk. Upon delivery we noticed that one of the drawers is damaged. We called them and they assured us that they will replaced it with a new dresser. They said they will do the delivery on Friday, 26 April, 4 days after the initial delivery. My wife waited at home the whole day for the delivery or for them to call. They did not bother to give her any feedback. After she called them, they said they are working on it and that they will call back which never happened.
She wasted her whole day waiting for this delivery. This is unacceptable service. Someone needs to do something about this.
Regards
Nisa
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