I purchased a Kauai smoothie voucher on about the 14th/15th April. I sent proof of payment though to Daddys deal and did not hear back from them for a few days. Fair enough. On the 19th April, I called customer service and spoke with Anna Nel who asked me to email her. She responded asking how may vouchers I purchased, I immediately replied and did not hear back from her. On the 22nd April I sent a reminder email asking her why I still have not received my voucher. she then replied with the exact same question she asked me on the 19th April 'How many vouchers did I purchase' . Frustrated, I replied asking her to please refer to my mail sent on the 19th April. It is now the 23rd April and I still have not had a response from her. Considering Daddys Deal is a well run business, I am suprised that I have received such bad service. To be frank, I am so fed up with this that they might as well keep my money and my voucher. This is about the principal really,
(This is my husbands hello peter account so it will come up with his details..for ref purposes, my name is Megan)
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