Kalahari.com
Money has not been credited back into my account

Hi there. I recently placed 2 seperate orders with [URL Removed] An hour after, I cancelled the one order. I was sent an email stating that the order had been cancelled, and that the money I had paid in via credit card, would be returned to my credit card. Now, a week later, I have still not received my money back NOR any correspondence from Kalahari, despite numerous attempts top contact them via email and phone. Please help me to get my money back!