Pick 'n Pay
Well Done To The Bakery Department

I was shopping at the Pick n' Pay Douglasdale when I realized that they had run out of Chelsea Buns for the day, being disappointed I was about to leave the store and try another brand outside of Pick n' Pay in Douglasdale. When the team saw my disappointment as a customer they asked me to come back in 30 minutes time to ensure that my order was dealt with.

I was amazed at how customer satisfaction was important in the store.

Thank you to Nicholas, Nelson and Molly who made my day and to Pick n' Pay for hiring such consumer focused staff.

Regards,
Lebo M