AfricaComplaints.com » Shops, Products, Services » Complaint / review: Clicks - ABSOLUTELY USELESS | #181588

Clicks
ABSOLUTELY USELESS

A week ago we purchased an item at Clicks. My usual complaint is mismarking of products and this does not change. The item was marked on the shelf at R69.99 and scanned R99.99. The floor manager that assisted the cashier went to remove the barcode from the shelf to scan. Exactly a week later go back to purchase another one of the products and get to the till to have it scan R99.99 again. The cashier remembered us from the previous weekend and explained to the manager who insisted she could not adjust the price as their was no proof of what it should be. The floor manager that assisted us the previous weekend was in the tea room at this time. There are two main complaints - firstly the FLOOR MANAGER was too lazy to go and put the items price back on the shelf A WEEK LATER and secondly that no inquiry was done on what the correct price was in fact and the correct price put back on the shelf. This is an ongoing problem with Clicks GHT and has been brought to the attention of the regional manager as well on occasions and it seems no one cares to do their jobs properly to sort the problem out. I am really disgusted

Date:

Company: Clicks

Country: South Africa   City: Grahamstown

Category: Shops, Products, Services

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