On the 3rd of Febuary they broke into my house, the 4th a claim was put in by Outsurance. The following week they told me the claim on my Samsung 3D TV and home theatre system was to be covered by Beares as I had a separate insurance with them and Outsurance paid out and replaced all my the other things in that week the 18th of Feb my clame through beares was approved, and now I am stilll waiting for them to replace the goods everytime I phone them yhey have excuses and are sometimes very rude, its now almost 4months and I have even contacted their head office and nothing has happened, is there anyone who can please help me to sort this out I'm so tired of there excuses and stories! I have even phoned Samsung direct and they do have the stock where the eople at beares keep saying there are 59 that needs to still go out please help me
Thank you
Kind regards
Angelique
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