I signed up for a debit order with InvestGold for a period of 5 years, to purchase gold coins. I was promised after 5 years I would get back the value of the coins as determined by the gold price, or I could get the coins and sell them on my own.
The 5 years came to an end a year ago, in 2018. I have not received the money value nor the coins. I keep being told the coins have not been bought yet, and only when I enquire, otherwise there is no communication whatsoever.
This is contrary to the sales story the company gave me.
I have since read a lot of stories similar to mine from complaints sites. I am now trying to get advice about how this can be exposed to authorities so that the business is stopped from operating and scamming working class people further.