AfricaComplaints.com » Recreation & Entertainment » Complaint / review: Nu Metro - Drunken Patrons and NO RESPONSE FROM CALL CENTRE | #218480

Nu Metro
Drunken Patrons and NO RESPONSE FROM CALL CENTRE

On Saturday afternoon we booked 3 tickets (2 adults and 1 child) to see the 5:30pm screening of Turbo.

There was a line to the popcorn area. After standing for 25 minutes and moving forward once we decided to miss the popcorn and cooldrinks and just go straight into Cinema 9.
A rather loud gentleman started laughing and shouting from the front row. This went on for about 5 minutes, at which point my partner shouted "Shut Up".
My partner then got up and made his way to the front of the cinema as this gentleman was sitting in the front row. Whilst making his way to the gentleman, my partner tripped over numerous bottles. Beer bottles in the cinema at 5:30pm???
We continued to watch the About 2/3 of the way through, the gentleman's partner stood up to leave. She got to the top of the stairs and proceeded to stand and shout for "Wandile" who was still in the front row. He keep shouting back. On exiting the movie, we noticed that that female was PASSED OUT on the red chairs next to the cinema, and "Wandile" was drunkenly running around the cinema entrance area, in full view of the ushers, shouting at her to wake up and come. I have emailed 9 times to the call centre!!!

Date:

Company: Nu Metro

Country: South Africa   City: Pavilion

Category: Recreation & Entertainment

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