AfricaComplaints.com » Recreation & Entertainment » Complaint / review: Multichoice - Unfair treatment | #214771

Multichoice
Unfair treatment

I would like a manager to contact me immediately. You guys are billing me for a service I dont use. You always ask me if i want my account debited and I always say no because I was moving and I knew that if I dont pay then you automatically disconnect me. In this case, I have not paid since March 2013 and you continued to bill me and I refuse to pay this amount. Why was the service not disconnected when no payment was received. Previously I got disconnected twice due to late or non-payment and had to pay a reconnection fee. Why was this not done now? According to your call centre agent Thobeka, sometimes the system disconnects the service and sometimes it doesnt, im sorry but that is a stupid answer and I cant deal with double standards. I suggest you check your records and see that I have not used the service. I want the amount of R175 waived immediately.

Date:

Company: Multichoice

Country: South Africa   City: CAPE TOWN

Category: Recreation & Entertainment

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google