Complaint / review / scam report
Wave Crest Holiday Homes
Appliances not as showing on website

Wavecrest B&B - Amanzimtoti advertised on Safarinow.
AIRCONS NOT WORKING - My mother in law had an aircon in her room, but IT DID NOT WORK, (she didn't complaint as she doesn't like conflict - she however paid in full and I don't think this is fair). My sister in law and her fiance also had an aircon, but it was leaking so much that when they returned to their room the whole floor was covered in water, so obviously they couldn't use it for the rest of the week. STOVE TO USE - She said we will have 2 small kitchens to use (fully equiped with stoves ect). The stoves did not work and she went to buy a 2 plate stove for us to use (for 12 people). Shouldn't this be checked before everybody arrives? TV - Not all rooms had TV (luckily we don't like watching TV when on holiday)
Maybe we didn't book the most expensive accommodation, but surely it must have what she said it would have like the Aircons showing on the website must be in working order.
I just feel like this is something I have to share to make people aware of wrong information on websites.
I'm also very disappointed as this was booked through Safarinow. Aren't they suppose to check the info on the places they advertise??
Date:

Offender: Wave Crest Holiday Homes

Country: South Africa   Region: All Country   City: Amanzimtoti

Category: Real Estate

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