About a week before Christmas, I took a part I was looking to get Gold Plated, with the promise to get it before Christmas. Christmas went by and I was told before New Years. New Years came and passed and no finished part was salvaged. About 2 weeks ago, I decided to go there personally and have a ...
I was helped well & assisted with respect. ...
Is MTN's version of customer retention keeping them on hold till they drop dead? I have been trying to get my EXPIRED contract converted to prepaid so that i can burn the sim card and have nothing more to do with MTN. 30 minutes on hold after about 6 attempts to get hold of an agent who just keeps ...
I was just in a very awkward situation where I put in petrol at Caltex for the rewards bonus and both my cheque and debit cards kept declining after I had put in petrol. The store manager indicated that its been a problem all morning and that the ATM's were off line as well. Luckily I had a ...
Good Day I registered for 1st semester however I received a note and booklet from Unisa advising me that I have been registered for 2nd semester therefore my study material will only be delivered then, I registered for 1st and not 2nd semester? The sooner i get my study material the better as I ...
Called for claim to damaged Garmin. She followed up every time she said she would until I gave her the quote. From giving her the quote to confirming the claim and then assisting with the excess (i'm a 19 year client) took her all of 1 hour. Super efficient and coupled with a great attitude. This ...