Sorry if I got the name wrong! but its the guy at teller 8!! tanx so much for your friendlyness and going that extra mile to help wit internet banking an all the rest you helped us with! that was the best customer service I had in a long time! capitec should be honord to have you as an employee! ...
Good day, I had an outstanding interaction with Isabella Manyobe today around 12h00 (call ref no. RJ14012832495). She managed to assist me with something that I had already given up since I couldn't get help even from the branch level. I've always wanted to open a savings pocket but I couldn't ...
I have moved out of the country and wanted to close my account (not that if i stayed I would have continued, read my last reports). They told me to send "Secure Message" from the internet banking site, and they will call within 24 hours and help close my account. Now I have sent, two ...
I have been encountering an issue with Vitality where my wife is permanently removed from Vitality account. This happened multiple times and with Murphy's Law always as I am about to book airplane tickets. I have been through numerous sessions with their call center in the past. The issue usually ...
On my current account when I purchase using my card an sms will be received stating that the transaction has gone through and a balance will show. Few days down the line that transaction will be deducted from my account without an sms notifying myself of such a transaction. I only pick it up when I ...
Telkom is the most pathetic excuse for a service provider in this country. No adsl service for nearly a month. No accountability no help no contact number or feedback of any kind after several and repeated calls and they have done nothing. All they claim is it has been escalated yet nothing has ...