I Have had a Russels account back in 2008-2009, During this time period, my mother went and paid my account in full, even more than she should have paid. Since 2012 i keep getting emails that i must pay my account without procedure. I Phones Russels and ask them what the is going on, because i am ...
There has been a fault with our telkom adsl line for TWO WEEKS. this means no internet, email and broadband. this was initially reported and techs arrived two days later. they left without giving any feedback. the problem persisted. i have been unable to log or sms complaints as i am told that a ...
It is now three months my Telefunken tv set is not repaired yet. I send to of my TV sets in for repairs. One of the sets they say they cant get it fix for me that is due to unprofessional workmanship, and the Telefunken is still not repaired yet. i phoned them on the 30 January 2014 to ask whats ...
I went onto the [URL Removed] website and applied for a loan online. I was declined. I did not in any way give them permission to do a debit of R399 from my account, this was over a month ago. Now today they took R399 from my account and I cannot understand how this is possible if I did not ...
My husband had to go into Hospital on short notice for a day-procedure. I went through all the steps to get the necessary authorizations and information from Discovery to be told that not all will be paid from the Hospital plan, but the R3, 100 will be paid from my Medical Saving Account. I asked ...
For the pass two days I have been trying to get hold of MTN customer care (Call centre) I have recently paid the full outstanding balance on my account and wanted to upgrade my contract, I was asked to call the call centre to have my acc unlocked as its with legal. So I call and spend 30min trying ...