AfricaComplaints.com » Miscellaneous » Complaint / review: STS - AIRTIME DEBITED ILLEGALLY!!! | #101447

STS
AIRTIME DEBITED ILLEGALLY!!!

From the 23rd of April i receieved a welcome message saying that i have subscribed to [URL Removed] @ R20 a day.
i ignored it as i thought it was spam, and knowing that i had not subscribed to any cellular service ever! upon noticing my airtime disapearing faster than normal, i called cellc and they told me that Smartcall has been debiting me account since the 23rd. This is ridiculous, somitimes with R40 a day! After calling their call centre and speaking to the most arrogant person, insisting that i had subscribed that is why i got the welcome message! this is criminal activity! they will be able to notice that i have had no activity on any of their services! i dont even know what their services are!
they refused to refund me! the lady who i spoke to just cut the call, and refused to help me!
we are being robbed in daylight, this company is still able to money from innocent people!

interms of the TOR
I never gave permision to Smartcall Technology to debit my account! i never gave them permission!
i am not and do not want to be a customer of Smartcall Technology Solutions

Date:

Company: STS

Country: South Africa   City: East London

Category: Miscellaneous

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