AfricaComplaints.com » Internet & Web » Complaint / review: Amobia - Late/No Delivery | #273556

Amobia
Late/No Delivery

I've applied for the 5Mbps Uncapped internet solution in the first week of November 2013 and was told to wait 2 weeks as they are doing some maintenance but should pay an upfront fee for the month of November I guess and so I did.

It is now the first week of December and still no internet and after calling Amobia almost everyday a few times a day they are unable to give me an ETA as to when I will be up and running with my internet.

Every time I call they tell me that they will call me back in 15 or 30 minutes and never actually call me back and it has been a big expense to call them a few times a day every day in an attempt to get information as to what is actually going on.

This is level of service is extremely bad and unacceptable.

PS. The people I spoke to on the phones were very kind and helpful to an extent.

Date:

Company: Amobia

Country: South Africa   City: Buh Rein Estate Kraaifon

Category: Internet & Web

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