AfricaComplaints.com » Health & Medicine » Complaint / review: City Lodge Hotels Group - Sleepless in Road lodge Summerstrand | #84503

City Lodge Hotels Group
Sleepless in Road lodge Summerstrand

I booked in at Road lodge Summer strand on 02/04/2013. Room 130.
Within 5 min on arrival I was harassed by scholars knocking on my door every couple of minutes looking for someone...
I reported this to the front desk, and the only reply from the lady was the question "Are you a smoker or non smoker" nothing else.
I ask them to please try and assure some peace and quiet as i have driven a long way.

I went out for supper, and when i returned to my room at about 21h00, it was quiet...

All broke loose after 22h00 and through out the night I was awakened by yelling and screaming, banging of doors, continuously knocking on my door...

The next morning I reported this again, and the receptionist reply that "they" are leaving that day... and that it was people from "False bay College" and a school form Upington...

Needless to say that I checked out as well to find other accommodation...

I am extremely disappointed that no alternative arrangements was made to accommodate me, as a paying guest! and that I was NOT informed on arrival that school kids are booked in the surrounding rooms.

Never again Road Lodge...

Date:

Company: City Lodge Hotels Group

Country: South Africa   City: Summerstrand, Port Eliza

Category: Health & Medicine

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