Mercure Hotel
Bad Impression

Phoned reception of Mercure Hotel in Bedfordview in tracing a client who had left behind their passport. Phone answered by Andrew, who was abrupt and seemed he had something more urgent to do other than doing his job. He cut me off without so much as a goodbye, when i phoned back to confront him he got someone else to answer and i could hear him in the background... Mercure hire professionals who want to be there