AfricaComplaints.com » Health & Medicine » Complaint / review: Discovery Health - Service delivery and broken promises | #258161

Discovery Health
Service delivery and broken promises

I entered the Discovery Big walk Online on the 8th of Octiber 2013.ALL online entrants before 16 October were told that they would receive GUARANTEED Goodie bags.
Reference Number: 52819
Registration Date:08/10/2013 10:55:34
Please keep these details in a safe place and take them with you in order to collect your race number and goodie bag at registration.
Registration Venue: Good Hope Centre, Cape Town (cnr of Oswald Pirow and Sir Lowry Rd)
Date
Thursday, 07 November Friday, 08 November Saturday, 09 November. The goodie bags of early entrants are GUARANTEED- This means that if you entered before 16 October you will not have to rush down to registration on day one, but can come on any one of the three days mentioned above, where your goodie bag and walk pack will be waiting for you.

Imagine my surprise when there were NO guarateed Goodie bags as promised. I was told someone would call me on Monday 11 Nov to arrange delivery of the goodie bag. Today is the 13th. I had to call them. I was asked if I can come fetch it. REALLY!!! I told them I dont have a car. So now they dont have a permanent driver. They will see what they can do. Are they trying to have people forget or give up

Date:

Company: Discovery Health

Country: South Africa   City: Kenilworth

Category: Health & Medicine

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