AfricaComplaints.com » Health & Medicine » Complaint / review: Discovery Health - JOIN DISCOVERY HEALTH AND NEVER GET RID OF THEM | #213984

Discovery Health
JOIN DISCOVERY HEALTH AND NEVER GET RID OF THEM

JOINING DISCOVERY WAS PROBABLY THE WORST DECISION I'VE MADE IN MY LIFE. OVER THE LAST DECADE I MUST HAVE SPENT A YEAR ON THE PHONE TRYING TO RESOLVE SIMPLE QUERIES, DOING A CONTINUATION TO MAKE ME THE MAIN MEMBER SOUNDS LIKE A FAIRLY SIMPLE TASK TO PERFORM BUT BELIEVE ME ITS NOT POSSIBLE IF YOU DON'T KNOW SOMEBODY WITHIN DISCOVERY. OVER A FIVE YEAR PERIOD I SENT NUMEROUS FAXES AND SPOKE TO NUMEROUS INCOMPETENT STAFF MEMBERS. EVENTUALLY A FINANCIAL ADVISER FROM LIBERTY LIFE (BARRY STOOP) JOINED THE DISCOVERY LIFE TEAM, ONLY THEN WITH A INSIDER ON MY SIDE, I GOT THIS SIMPLE TASK FINALISED
EVENTUALLY I LEFT DISCOVERY. THERE WAS AN AMOUNT OUTSTANDING DUE TO THE USAGE ON THE SAVINGS ACCOUNT WHICH I REQUESTED INCOMPETENT DISCOVERY CALLCENTRE STAFFMEMBERS TO DEDUCT BY DEBIT ORDER FROM MY BANK ACCOUNT, NEEDLESS TO SAY THIS DIDN'T HAPPEN.AFTER THE 4TH ATTEMPT I DID AN EFT ONLY TO DISCOVER AFTERWARDS THEY BLACKLISTED ME ON ITC FOR R1253, NO NOTIFICATION WHATSOEVER. ONCE AGAIN I HAD TO CALL AND WAIT THE ENDLESS CALLCENTRE QUE TO FIND OUT IF THIS WAS FINALISED. JUST AS I THOUGHT I GOT RID OF DISCOVERY, I'M STUCK WITH THEM FOR ANOTHER 24MTS ON ITC.100%CLEAN RECORD FOR 38 YEARS AND THEN "DISCOVERY"

Date:

Company: Discovery Health

Country: South Africa   City: HEAD OFFICE

Category: Health & Medicine

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