My child has been referred to Lancet by our GP for blood tests on the 6th March 2013.
We took the referral to Lancet and asked for a quote on the work being done. they quoted R1736 which we agreed and made a payment on the same day by EFT (6 March 2013, 10:48am). In actual fact they mentioned that we must first make the payment before they can proceed. After a period of a few weeks I get another R1174.90 bill from them for work done. I phoned Lancet and they explained that their internal processes requires them to carry on with testing when a certain test shows positive. I asked them who gave authority to continue testing? Now they are trying to pass the buck to myself and to the GP, wasting my time and money. I just had to spend 17 minutes on the phone to try and resolve it, without success.
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