Dear Irfan
I understand how absolutely irritated and worried and screamingly mad you are.
Rest assured that your machine is on its way in a container. I will not let you down.
I will definitely phone you in the morning.
I have been systematically contacting all my clients and I will even give you the shipping companies information.
Unfortunately I can't chat to you now - as I have another engagement at 7pm.
But I will phone you in the morning.
Regards
Warwick
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