In today's times - and especially in this country - it is extremely rare to find someone who can deliver good service and stick to promises.
It is therefore with much appreciation that we can compliment your company on the outstanding service we received from you yesterday. Your front desk staff were friendly and efficient and assured us that our problem would be attended to that same day.
Sure enough, your technician arrived later in the morning and started work. Reinhard worked quickly and systematically, solving each problem to our complete satisfaction. In addition, he also cleaned up as far as he went!
Many thanks indeed for outstanding service.
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