About a month and a half ago, my 4 month Acer notebook simply would not switch on, so on the 10 January I made the first call to Acer tech support to report the fault. The machine was to be picked up as it was still under warranty. I needed to open three separate cases and make 6 additional calls ...
I bought an Acer laptop from Matrix on the 1st Feb 2013... the hard drive crashed on the 6th Feb. I was told on the 6th by the manager that I had to wait 7 to 21 days for the machine. Is this correct as I believe the consumer act says if the item fails within 7 days you should get a new one? I also ...
I took my Asus TF101G tablet to Asus in September 2012. Sibu told me that the motherboard needed to be replaced and that a new one would cost R2K or I could have a refurbished one fitted for R1K - I opted for the latter. Grace said that she would contact me once it was repaired - I waited until ...
An HP Printer, less than 2 years old, was taken to Cresta HP Shop in early January for repair to a "Print Head Failure" message. R350 was paid for the "service" which involve sending the unit to their authorised repairer, only for the word to eventually come back that "this ...
LetMeRepair have now had my Panasonic camera since December 6th last year. When I handed it in for a simple switch repair, I was told that the average return time was 16 days. When I have managed to get a response from emails or phone calls, which is not often, I get told either that the part has ...
When buying my Mecer laptop I was trying to support a local company thinking they're after sales support would be better; what a mistake that was! I bought a Mecer W 765 cq a little over a year ago and I am very disappointed with the product that I am now stuck with. The first thing to go wrong was ...