I booked our car in for maintenance and from the start to the end Sifiso showed an attitude that was exemplary. One can see that he enjoys his job and respects people. He kept in constant contact from the the moment a call was made to book the car in. He even gently mentioned that an upgrade to my ...
Alan at the service dept indicated that the cable tyre was kinked probably due to the devise being wound up without weight. I acknowledge that this was the situation and the damaged tyre needed to repaired. I asked how this could be deemed as misuse. NO response was given to this and then I was ...
When I got my vehicle I was very happy not only about the actual vehicle but also the fact that it was bought from a General Motors Dealership as my Grandfather owned one himself many years ago. If he was still alive he would be completely horrified at the way I have been treated. I know my family ...
I called renault George last month to request a code but was unsuccessful. The lady explained to me that I would have to drive to George in my Renault with my car papers as well as pay a R150.00, all this just to get a code. Not only did I have a bad experience with the car dealer when purchasing ...
Not once did he ask why their other branch can get a key without me having to pay for it. Not once did he apologise for his behaviour or for this suspect reason I cannot get the key from their branch. It's very convenient for him that there is nobody available or no letter to corroboration his ...
The driver collected me just after 15:00. When I arrived I had to wait for Rajendra as he was with a customer. Once the customer had finished I walked towards his desk. He said hello and walked away. I sat down and waited from him. He came back to his desk and proceeded to tell when what was fixed ...