I TOOK MY CAR IN AT RENEW IT EDENVALE ON 30/01/2013 FOR DAMAGED FENDER AND BUMPER. TODAY AS I AM TYPING THIS COMPLAINT MY CAR IS STILL WITH RENEW IT AND NOT DONE. TO GET COMMUNICATION FROM RENEW IT TOOK THEM 2 WEEKS AFTER I WENT TO THEM TO FIND OUT. I SPOKE TO YOLANDI AND SHE WAS VERY HELPFUL UNFORTUNATELY SHE IS NOT THE ONE WHO DEAL WITH REPAIRS.
IF I KNEW MY CAR WAS GOING TO TAKE THIS LONG, I DONT THINK I WAS GOING TO BOTHER MYSELF TO TAKE IT TO RENEW IT. THE COMMUNICATION WAS POOR FROM THE BEGINNING WITH THEM. I THINK IF THEY TOLD ME THEY HAD A LOT OF CARS TO DEAL WITH, IT WAS GOING TO BE BETTER AT LEAST I WILL EXPECT MY CAR TO TAKE THIS LONG.
I DONT THINK IN FUTURE I WILL TAKE MY CAR TO RENEW IT EDENVALE OR RECOMMEND IT.
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