AfricaComplaints.com » Cars & Transport » Complaint / review: CMH Group - Poor Customer Service | #226381

CMH Group
Poor Customer Service

I had a car service with mentioned company and when I left the service floor, my car was missing when idling. I contacted them and was told to bring the car back so they can have a look. After an hour, the mechanic came back and told me I am using the wrong fuel.

A week after the service, I booked my car in at a accredited GM dealer, and they discovered the cam belt replaced, was faulty.

I reported this all to and after 2 days, was told it was a manufacturing error, and the GM dealer will have to refund me.

Up to date, I had no feedback or refund, for that matter, from either dealer.

In my mind, CMH East Rand should have followed up since they replaced the cam belt, and refunded me. Not give me a story about the wrong fuel

Date:

Company: CMH Group

Country: South Africa   City: Boksburg

Category: Cars & Transport

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