AfricaComplaints.com » Cars & Transport » Complaint / review: Engen Petroleum - Felt Discriminated by Attendant | #191303

Engen Petroleum
Felt Discriminated by Attendant

On Sun 25th August around 19h50 I was at the Engine garage filling station at Montana Crossing. There were only 2 petrol attendants and both were already helping customers ahead of me. I parked behind one of the cars seeing that the attendant is almost done instead of going to an empty pump so he doesn't have to walk all the way across to assist me. Just as the attendant was finishing another car arrived behind me and parked at an open pump. Immediately after the attendant was done he just left me on the pump he was at and assisted the guy who came behind me instead. I asked him that why does he assist the guy 1st cause I arrived first and he told me that he only helps people who arrived at a pump first. His explanation didn't make sense to me cause at the end of the day I arrived first and I was at a pump that he was already working on. He still continued to help the other guy 1st and we kept on arguing. I told him that he needs to acknowledge that he was wrong and apologise so we can put this behind us but he refused and he said to me "I am the one who works here and I can't be wrong so you are the one who is wrong". Was I discriminated bcoz of race or cause I drive an old ca

Date:

Company: Engen Petroleum

Country: South Africa   City: Montana Crossing

Category: Cars & Transport

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