AfricaComplaints.com » Cars & Transport » Complaint / review: Mccarthy - Major service fee | #188274

Mccarthy
Major service fee

I BOOKED A CAR SERVICE FOR MY CHERY J5 FOR 60000KM THROUGH THE INTERNET, I RECEIVED A CALL FEW MINUTES AFTER BOOKING, A GUY ON THE OTHER LINE TOLD ME THAT MY 3 YEAR WARRANTY HAS EXPIRED AND I NEED TO PAY R8900 FOR THE MAJOR SERVICE. WE SETTLED FOR THE FOLLOWING TUESDAY. I PAID HARD CORE CASH TO MR. CHRIS DUMMOND AND MR. JACO. MIND YOU AFTER THE SERVICE I WAS NEVER GIVEN A RECEIPT. AFTER A WEEK I RECEIVED NUMEROUS CALLS FROM MCCARTHY ASKING ME ABOUT HOW I PAID THE SERVICE AND I TOLD THEM BY CASH. SO MY SISTER HAD A HEATED ARGUMENT WITH MR. CHRIS DUMMOND REGARDING THEIR PESTERING CALLS, HE SAID AT THAT MOMENT THAT I WAS GOING TO RECEIVE MY MONEY BACK SINCE MCCARTHY PAID FOR THE SERVICE FEE AND I WAS ASKED TO COME TO HIS OFFICE. TO MY SURPRISE MY MONEY WAS TAKEN BY A "BLACK" GIRL WHILE I WAS OUT WAITING FOR THEM TO SERVICE MY CAR.

TO ME THE STORY DOES NOT MAKE SENSE AT ALL, HOW DOES A "BLACK" GIRL KNOW THAT THE SERVICE WAS BEING PAID FOR BY MCCARTHY? HE SAID THEY WERE GOING TO MAKE AN INVESTIGATION AND WILL KEEP ME UPDATED. THEY (INCLUDING A WOMAN AND A MAN) WILL REFUND MY MONEY WITHIN TWO WEEKS. ITS BEEN FOUR WEEKS NOW AND NO MONEY OR CALLS. ALL IM ASKING FOR IS MY KID'S SAVINGS BAC

Date:

Company: Mccarthy

Country: South Africa   City: Pretoria

Category: Cars & Transport

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