Hi Nandos,
I have been a somewhat loyal customer of yours for some time now, however I am finding it increasingly difficult to justify what I spend on your meals.
Take for example the below comaparison:
1/4 Chicken, Regular Salad (with Feta) & 500ml Coke
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Nandos price: R 68.30
Chicken Tyme price: R46
Now, I'm not entirely sure how you justify charging an additional R22.30 for the exact same meal. Are your chickens bigger perhaps? Nope. Better quality? Nope.
Whatever unique and expensive step you undertake in the preparation of your chicken, doesn't make enough difference to the meal to warrant the near-ludicrous pricing.
Also, most of your outlets no longer do newspapers, peanut/liver appetizers or frosted glasses, which kind of rubberstamps my decision to cease wasting any further hard-earned money at your establishments.
Either reduce your costs to bring down your prices to a competitive level, or bring back the added value extras which made it worth eating at Nandos.
Peace
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