AfricaComplaints.com » Cafes, Bars, Restaurants » Complaint / review: Chicken Licken - Incorrect order and bad attitude | #306739

Chicken Licken
Incorrect order and bad attitude

On the 23rd December 2013 at about lunch time. I went to a Chicken Licken branch in the little town of Greytown. I placed an order for 6 pieces and chips. When I recieved my order the box looked awfully small to contain 6 pieces. So I asked the lady who was packing my order if she was sure that there were 6 pieces inside and she said yes. I proceeded to go home and did'nt bother checking if she was right. I assumed she was certain of what she was saying. When I arrived home and opened the container, there were only 3 pieces inside and no chips. I then decided to drive back which is a good 20kms. If the values of the meals were almost the same maybe I would have left the issue and not go back. when I got there the lady remember me gave me no problem in rectifying the error. I then asked for the manager as I wanted to report this to him, thinking Id get some compassion and genuine customer service from him or even some sort of compensation, particulalry after telling them how far I had driven and still to drive. Alas I was give an extremely bad attitude and the gentleman told me to either take the correct order of my money back. And that he will not give me any sort of compensation.

Date:

Company: Chicken Licken

Country: South Africa   City: Greytown

Category: Cafes, Bars, Restaurants

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